Privacy Policy

Last updated: 1/9/2026

Overview

MyPA (My Personal Assistant) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our AI personal assistant service.

Information We Collect

  • Account Information: Email address, name, and authentication credentials
  • Usage Data: Conversations, voice messages, and interaction patterns with the AI assistant
  • Technical Data: Device information, IP address, and usage analytics
  • Preferences: Your settings, voice preferences, and customization choices

How We Use Your Information

  • Provide and improve our AI personal assistant services
  • Personalize your experience and maintain conversation context
  • Ensure security and prevent unauthorized access
  • Communicate with you about service updates and support

Data Storage and Security

Your data is stored securely in AWS data centers located in the UAE (me-central-1 region) to comply with regional data residency requirements. We use industry-standard encryption and security measures to protect your information.

Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • When required by law or legal process
  • To protect our rights and prevent fraud
  • With service providers who assist in operating our platform (under strict confidentiality agreements)

Your Rights

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Delete your account and associated data
  • Export your conversation history
  • Opt out of non-essential communications

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:
Email: privacy@mygentic.ai
Website: mypa.mygentic.ai